Support and problem solving


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Warehouse in Sweden
Tested & verified products
Free shipping on orders above €59
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This product is a virtual one. You can buy support to help with your K40 laser machine.
We will contact you on the email adress you provide on the order within 24hrs.
Support offered through WhatsApp chat or Skype Chat.
No voice/phone support offered at this moment.

Please note: If you bought a product from us, you have free support on the products bought and should not buy this premium support addon.

What we help you with:
– Aligning your mirrors
– Troubleshooting PSU issues
– Troubleshooting No-fire issues
– Troubleshooting gantry or movement issues
– Troubleshooting defects or strange shadows when engraving.
And other problems occurring.

We do not help with engraving settings or similar.